Refund and Returns Policy
Our refund and returns policy is 60 days from the date of purchase.
To be eligible for a return, your item must be unopened and not tampered with. If it is opened, we are unable to refund or exchange your goods.
To complete your return, we require a receipt or proof of purchase. Your refund will be issued by the same means as the purchase.
Only regular priced items may be refunded for full price. Sale items will be refunded at purchase price.
We only replace items if they are defective, damaged, or if you received the wrong item in an order. If you need to exchange it for different item, please contact us by phone or send us an email at [email protected] for further instruction. We will get back to you as soon as possible.
To return your product, you should mail your product to: Green Supreme, Inc; 3647 New Castle Road; West Middlesex, Pa 16159.
If you receive a refund, the shipping cost will be deducted from the total of your return. Also, if your returning or would like to exchange a product, unless it is our mistake, we do not pay for the return cost of shipping.
Shipping times vary for each address shipped to.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at [email protected] for questions related to refunds and returns.